About Us

Casiny is an online casino brand launched in 2025 and operated by Neptune Projects S.R.L., a company registered in Costa Rica under number 3-102-900308. The platform holds a B2C online gaming licence issued by the Tobique Gaming Commission, valid through 22 August 2026. It targets players across international markets, including Australia and New Zealand, offering a catalogue of close to 400 games across slots, live casino, table games, jackpot titles, and instant games.

Who Operates Casiny

The registered operator behind the platform is Neptune Projects S.R.L., based in Costa Rica. Earlier regulatory references also mention Dama N.V. as a previous operator. The brand operates as an offshore online casino under a Tobique Gaming Commission licence, which covers B2C gaming activity at the international level. The casino supports AUD, EUR, USD, and several cryptocurrencies, including Bitcoin, Ethereum, Litecoin, and USDT.

It is worth noting that Casiny is not authorised to provide online casino services to Australian residents. The Australian Communications and Media Authority has classified the platform as an illegal offshore gambling service and blocked access to casiny.com and casiny1.com within Australia. Players in Australia are responsible for understanding and following local gambling laws before attempting to access any offshore gambling service.

What the Platform Offers

The casino interface uses a modern dark design with a mobile-first layout and straightforward navigation across the main sections: Lobby, Pokies, Live Casino, Promotions, VIP, Account, and Payments. The site loads via mobile browser on iOS and Android without requiring an app download.

The game catalogue is supplied by more than 19 confirmed providers, including Evolution, Pragmatic Play, NetEnt, Play’n GO, Nolimit City, Hacksaw Gaming, BGaming, Relax Gaming, Yggdrasil, and others. Pokies and slots form the largest section, with mechanics such as Megaways, Cascading Wins, Hold and Win, and progressive jackpots. Live Casino tables stream from real dealers and include multiple variants of Roulette, Blackjack, and Baccarat. Jackpot titles such as Mega Moolah, Divine Fortune, and Major Millions are also part of the catalogue.

Bonuses and Promotions

New players can access a three-stage welcome package worth up to AU$4,500 in bonus funds plus 150 free spins. The first deposit unlocks a 100% match up to AU$1,000 and 25 free spins, the second offers a 150% match up to AU$1,500 and 50 free spins, and the third provides a 200% match up to AU$2,000 and 75 free spins. Each stage carries a minimum deposit of AU$20 and a 40x wagering requirement on the bonus amount, with a maximum bonus bet of AU$25 per round. Bonus funds expire after 7 days, and free spins must be used within 3 days of activation.

Ongoing promotions include weekly free spins for active depositing players and a referral programme that rewards AU$50 for each referred friend who registers and deposits, up to a maximum of five referrals.

VIP and Loyalty Programme

The loyalty system runs across 10 VIP levels. Players earn XP through eligible real-money wagering, and higher levels unlock weekly cashback ranging from 2.5% at Level 2 through to 25% at Level 10. Other VIP benefits include faster withdrawals, personal promotions, and dedicated support. The programme has no cashback at the Starter level.

Security and Account Standards

Transactions are protected by 256-bit SSL encryption. The platform applies standard fraud monitoring, encrypted payment processing, and account protection tools. Only one account per player is permitted, and duplicate accounts may result in closure, bonus cancellation, or withdrawal restrictions. KYC verification is required before withdrawals are processed. Accepted documents include a passport, national ID, or driving licence for identity, plus a utility bill or bank statement issued within the past 90 days for address confirmation.

Players can set deposit limits, session limits, and loss limits, or request self-exclusion through the account dashboard. GambleAware resources are referenced for additional support.

For full details on how personal data is handled and stored, players can review Casiny terms and conditions before registering.

Customer Support

Support is available 24 hours a day, seven days a week via live chat and email. The help centre covers topics including account access, payments, bonuses, KYC verification, and technical issues. Primary support is provided in English.

Anyone who wants to explore the full range of games and promotions available through the online casino Casiny can find complete information across the relevant sections of the site.